Skip to main content
Back to portfolio
Voice AI

Awaaz Enterprise Voice AI

Next-generation AI voice agents that handle human-like inbound and outbound calls 24/7 in 40+ languages, including Urdu and regional dialects. A no-code agent builder lets teams deploy and rebrand agents in minutes, with real-time actions during calls and enterprise-grade security.

10K+

daily calls at 98% satisfaction

Visit live site
awaaz.metapresence.my
Awaaz full website screenshot
CategoryVoice AI · Enterprise · Global
Live deploymentawaaz.metapresence.my
ElevenLabsTwilioOpenAIZapiern8n

Maps to PROSYS services

Secure AI Agents & Workflow AutomationAI Integration with Existing SystemsAI Governance & Control Systems
/ Product deep-dive

Features, integrations & proof points

01

Core features

  • Low-latency responses (<500 ms) for natural, real-time conversation
  • Global language support — 40+ languages including Urdu and regional dialects
  • No-code agent builder to customize agents without programming
  • Real-time actions — send emails or texts during a live call
  • 1-click call recording, analytics dashboard, and multi-agent support
  • 24/7 availability with unlimited agents across departments
02

Proven use cases

  • General inquiry & FAQ handling, appointment booking / reschedule / cancel
  • Order status & shipping lookups, customer support with escalation to humans
  • Citizen complaint management and service-request intake
03

Integrations

  • Google Calendar, Zapier (5000+ apps), Make, n8n, Webhooks, custom REST API
  • Twilio phone numbers, CRMs (Salesforce, HubSpot), OpenAI custom models, ElevenLabs voice cloning
04

Security & proof

  • GDPR-ready, end-to-end encryption, role-based access control, regular security audits
  • Verified enterprise deployment: 10K+ daily calls handled at 98% satisfaction
  • 100% cloud-based, powered by the MetaPresence Voice API — no installation required
/ Build something similar?

Let's scope your AI deployment.

Book an AI Readiness Call
/ Next in portfolio

SaaS

Clonvo — AI-First Unified Inbox

View profile