Frequently asked questions.

Most AI agencies focus on demos, chatbots, or isolated automations. We focus on production deployment: permissions, approvals, audit logs, integrations, security testing, monitoring, and measurable business workflows after launch.

No. AI agents are one part of the work. We also help with AI readiness, governance, secure knowledge systems, integrations, security testing, monitoring, and optimization.

It means AI is not allowed to operate without boundaries. We define what it can access, what it can recommend, what it can change, which actions need human approval, how activity is logged, and how failures are escalated or rolled back.

Yes. Our AI Readiness & Strategy work maps workflows, reviews data readiness, scores use cases by value and risk, and produces a practical roadmap before anything is built.

Yes. We integrate AI with CRMs, ERPs, helpdesks, databases, document systems, communication tools, and legacy applications where a safe integration path exists.

Yes, but only with clear controls. We design permission-aware access, audit logs, human review, data-flow documentation, and security practices appropriate to the engagement. Formal compliance requirements are scoped case by case.

Yes. We test for prompt injection, data leakage, unsafe actions, tool misuse, hallucination risk, and guardrail weaknesses before launch.

Yes. We monitor quality, cost, latency, failures, user feedback, escalation rates, and retrieval performance, then provide a monthly improvement roadmap.

Unless agreed otherwise, the client owns the code, configuration, workflows, and documentation created specifically for their engagement. PROSYS may retain reusable internal frameworks, templates, and non-client-specific know-how.

Readiness work usually takes 1–3 weeks. Production AI builds commonly take 6–12 weeks depending on workflow complexity, integrations, data readiness, and governance requirements. Monitoring and optimization can continue monthly after launch.

We usually work with fixed-scope project pricing for readiness, build, governance, and integration work. Monitoring and optimization can be structured as a monthly retainer. Final pricing depends on scope, systems, risk, and timeline.

Yes. We can sign an NDA before reviewing sensitive workflows, data, or systems.

Yes. We often work alongside internal engineering, product, security, compliance, and operations teams. We document architecture, data flows, decisions, and handoff requirements so your team can inherit and operate the system.

Bring the workflow you want to improve, the tools involved, the users affected, the data sources required, known risks, and any timeline or budget constraints. If you are not sure where to start, we can help identify the best use case.